An online psychiatrist consultation lets you discuss anxiety, sleep problems, low mood and other changes in your mental state with a qualified doctor by video call. The psychiatrist will help you make sense of your symptoms, assess whether treatment is needed and decide on the next steps. For adults, no referral and no trip to the clinic.
Online psychiatrist consultation €80
Duration — 45 minutes. Paid online when booking on the portal; insurance reimbursement (Balta, Seesam, BTA) depends on the terms of your policy.
Call link — on the booking portal
Consultation length
With a certified psychiatrist
Consultation languages
An online psychiatrist consultation helps you understand a condition that gets in the way of everyday life: anxiety, depression, sleep problems and other changes in how you feel.
Constant worry, inner tension and attacks of intense fear that interfere with everyday life.
A prolonged low mood, loss of interest in usual activities, lack of energy and motivation.
Difficulty falling asleep, frequent waking and other persistent sleep changes that affect how you feel.
Recurring anxious thoughts, phobias, compulsive actions and the distress that comes with them.
Reduced attention, increased fatigue and changes in performance whose cause needs to be clarified.
Difficulty adjusting after stressful events, significant emotional changes and difficulties in everyday life.
You don’t need to work out a diagnosis yourself before getting in touch. If your emotional state, sleep or behaviour has changed noticeably and gets in the way of your usual life, a psychiatrist consultation will help assess the situation and decide whether further help is needed.
An online psychiatric appointment is a full medical consultation. The doctor does not just listen but professionally assesses your condition in order to offer the right help.
What to prepareA list of the medicines you take and previous medical reports — you can upload them to your personal account on the booking portal. It helps to remember when the first symptoms appeared and how they have changed.
The psychiatrist clarifies your symptoms, how long they have lasted, the circumstances in which they appeared, past illnesses and any treatment you have had.
The doctor assesses your mental state and how the symptoms affect everyday life, considers possible causes and whether further tests are needed.
You receive individual recommendations. If there are medical indications, the doctor discusses medication, adjusting it, or the need for further consultations and follow-up.
A phone, tablet or computer is enough to talk to the doctor — you don’t need to install any extra software.
Choose a time on Piearsta.lv or eVeselībasPunkts.lv, or contact reception. The online consultation is paid on the portal when you book.
The video call link appears on the booking portal 5 minutes before the start. You will need internet, a camera, a microphone and a quiet place where you can talk confidentially.
After the consultation, the psychiatrist discusses the next steps, possible treatment and whether a follow-up appointment is needed.
You can securely upload medical documents and test results in advance to your personal account on the booking portal so that the doctor can review them. If you are abroad, let the doctor know at the start of the consultation.
During an online consultation, the psychiatrist can assess whether medication is needed, discuss how previously prescribed medicines are working and adjust treatment if necessary. If there are medical indications, the doctor issues an e-prescription. Some groups of medicines in Latvia have special prescribing requirements, so decisions about medication and prescriptions are always made individually, and in some cases an in-person visit may be needed.
If you are abroad, please note that whether you can obtain medicine with a Latvian e-prescription depends on the country you are in.
When an online consultation is not suitable. A remote appointment is not suitable for every situation: if your condition worsens significantly, the doctor may recommend an in-person assessment. If there is an immediate danger to life or safety — for example, an intention to harm yourself or others — seek emergency help. In Latvia call 113 or 112; abroad, contact the local emergency service.
Certified psychiatrist
Ksenia Shvets is a certified psychiatrist and family doctor with more than 30 years of clinical experience. She sees adult patients with anxiety and depressive disorders, sleep problems, psychosomatic symptoms and other changes in mental state. She consults online only, by video call, in Latvian and Russian.
Online consultation, 45 minutes — €80
I was pleasantly surprised how quickly I was able to book — especially considering I had only been in Latvia for a couple of days. Very convenient.
I booked an appointment quickly and without any hassle, and the team of doctors is truly impressive — many experienced specialists I have known for years.
Answers to the questions people ask most often before their first consultation.
You choose a convenient time on Piearsta.lv or eVeselībasPunkts.lv and pay for the consultation. Before the appointment, a video call link appears on the portal. The doctor asks about how you feel and the history of your condition, assesses the situation and discusses the next steps with you. The consultation lasts about 45 minutes.
No, you don’t need a referral. You can book yourself on the booking portal, by phone or on WhatsApp. If you are not sure whether a psychiatrist is the right specialist, leave a request on the website — the administrator will contact you during working hours and help you decide.
Yes. Information about your health is protected by medical confidentiality and is processed in line with personal data protection requirements. Choose a place for the call where others cannot overhear you — it will be easier to talk calmly about everything that worries you.
Yes. The doctor can prescribe treatment, assess how well your current medicines work and are tolerated, and adjust therapy if needed. If there are medical indications, the psychiatrist issues an e-prescription. Decisions about medication are made individually, and in some cases the doctor may recommend an in-person visit.
A psychiatrist is a medical doctor: they assess your mental state from a medical point of view, can make a diagnosis and prescribe medication. A psychologist is not a doctor and does not prescribe medicines — they help through conversation and psychological methods. These specialists often complement each other.
An in-person visit may be needed if assessing your condition requires a physical examination or additional tests, or if your wellbeing worsens significantly — the doctor will tell you during the consultation. If there is a threat to life or safety, do not wait for an appointment: in Latvia call 113 or 112.
The fastest way is through a booking portal: you can see the doctor’s available times there and pay for the online consultation straight away. If you have questions, leave a request or call us — the administrator will contact you during working hours.
Online booking
Free appointment times with doctors are available on the booking portals. If you didn’t find a suitable time, contact us — we will help find a solution.
Grand Medical doctors you can see online or at the clinic in Purvciems.
Ļauj atklāt aterosklerozi, trombus, aneirismas un citas patoloģijas. Tiek izmantota slimību diagnosticēšanai, kā arī profilaktiskajiem izmeklējumiem, īpaši cilvēkiem ar riska faktoriem.